Gen Y believes they can do anything. One trader on the floor of the tradition-laden New York Stock Exchange even believes he can raise the Dow Jones Index by himself. Michael Campos is single-handedly trying to boost the index’s level today and instill some confidence into those trading on it.
Especially, note the comment from the 57-year old trader at the end of the article. Is this the way you look at your younger employees? What if they can change the world… and you aren’t helping them?

Met with some students at Columbia University recently and they shared with me their dissatisfaction with both MySpace and FaceBook. Note: This was not a statistically significant finding so, I can’t tell if it is permanent or just a temporary blemish). The students told me MySpace is ’scary” because you do not know what you will find and FaceBook was better when it was just for college kids. The problem now is that they have opened it up to everyone — high schoolers, alum, etc. My Columbia friends told me that they understand the need to make a buck, but are savvy enough to know that those sites already have plenty of page views to make millions and millions of dollars.

Scott

On Tuesday, January 16th I’ll be leading a call on Gen Y Servant Leaders: Stewards of our Future. The call will highlight stories from Gen Y leaders who’ve chosen to do something with their lives that makes a difference. It will also explore the underlying state of mind that Gen Y holds, born from the encouragement that they received from teachers and parents, that they can be and do ANYTHING they want!

Businesses are beginning to recognize this as an important element in the recruiting, retention, and marketing efforts they employ and see the affects in the buying habits of Gen Y’ers. I’ve identified five key questions that Gen Y’ers ask themselves as they consider working for a company or buying a product today. These questions might help you shape how you, your business, and your products can become more attractive to this service-minded age group.

Here’s your first preview at these questions - others will follow:

What are you doing to help me grow as a giver?

Gen Y’ers know the secret to making a difference is giving - time, money, encouragement, or effort. Tapping into this sense of giving for a greater purpose is at the heart of stewardship. Servant leadership is an extension of stewardship because it encourages a servant attitude of its leaders to think of the needs of others first.

Organizations which can clearly link the benefits of their brands and products to a larger purpose like social change, community betterment, or world sustainability (rather than just profits) are more likely to gain Gen Y’ers attention. By buying a product from a company which uses a portion of its income to support a larger purpose in the world, Gen Y’ers can believe that they are consuming, but giving at the same time. This emotional and psychological lift fulfills their need to make a difference.

How do you make a difference for victims of Hurricane Katrina? College students from Howard University gathered up materials, used spring break time, and donated money and sweat equity to rebuild houses.

How do you break the cycle of poverty in poor countries? Pura Vida coffee supports fair trade sales, training for farmers, and sustainable development tours for college age kids every summer to Create Good(TM) while selling great coffee.

Organizations which are looking to recruit or retain younger workers also must face the reality that giving outside of work is a part of this generation’s habits. Innovative companies are looking for ways to bring this sense of giving and purpose into their workers daily roles to keep Gen Y engaged. Some companies provide matching time off for participating in community care initiatives. Others use outside non-profit Board service as a leadership development tool. Still others encourage on-site service projects with social service providers which help bond employees and the service provider’s clientèle to a common goal teaching teamwork, diversity, and collaboration.

How do you turn a company that makes boots into a worldwide leader in community service? Timberland developed the Path of Service(TM) program which offers Timberland employees 40 hours of paid time off to serve in their communities. It also has pioneered corporate giving and community action through its website: timberlandserve.com